100% Human HairFree Shipping Across IndiaCash on Delivery AvailableShade Help on Video Call · ₹99Hygiene-Sealed Packing100% Human HairFree Shipping Across IndiaCash on Delivery AvailableShade Help on Video Call · ₹99Hygiene-Sealed Packing100% Human HairFree Shipping Across IndiaCash on Delivery AvailableShade Help on Video Call · ₹99Hygiene-Sealed Packing

Return & Refund Policy

Our products are made from real human hair and are worn close to your hair and scalp. To make sure every customer receives a fresh, unused piece, we follow a strict hygiene policy.

No returns or exchanges

For hygiene reasons, we do not accept returns or exchanges on any hairdidi.com product once it has been delivered. This includes returns for a change of mind or a different shade preference.

Not sure about your shade? Book a one-on-one video call with us before you order and we'll help you pick the right one.

Damaged, defective or wrong item

If your order arrives damaged, defective, or in the wrong product or shade, we'll replace it free of cost. To request a replacement:

Contact us within 48 hours of delivery through our Contact Us page.
Share your order number and a clear unboxing video or photos showing the issue.
Once we've checked it, we'll ship your replacement at no extra charge.

The product should be unused, with its original packing, for a replacement to be approved. Requests made after 48 hours of delivery may not be accepted.

Order cancellation

You can cancel your order within 12 hours of placing it by emailing supporthairdidi@gmail.com or messaging us on WhatsApp at +91 96933 03966 with your order number. After 12 hours, orders can't be cancelled.

Refunds

If a prepaid order is cancelled within 12 hours, or if we're unable to send a replacement, your refund will be processed to your original payment method within 5–7 working days. Cash on Delivery orders that are cancelled within 12 hours have nothing to refund.

Need help?

We're happy to help. Reach us through our Contact Us page with your order number.

Our promise

Why hairdidi.com?

Komal Sharma started hairdidi.com for every woman whose own bun turns out small, flat or never quite right. Real human hair, shades picked for Indian hair, and pieces that go on in seconds. No salon, no heat, no fuss.

Real hair, nothing fake

Every piece is made from 100% human hair, so it has a soft, natural shine instead of that plastic synthetic look. It moves like your own hair, blends right in, and you can style it the way you style yours.

Shades made for Indian hair

Jet Black, Natural Black, Dark Brown and Light Brown: four shades chosen to match the hair colours we actually see in India. Unsure which one is yours? Book a quick video call and we'll match it with you on camera.

Ready in seconds

Wrap it, clip it or twist it in, and you're done. No pins, no glue, no heat and no appointment. A full, neat look for office, college, travel or a function in under a minute.

Fresh, sealed and never tried on

Hair sits close to your scalp, so hygiene matters to us. Every order is packed fresh in a sealed pack and reaches you unused. Nobody has tried it on before you.

Real people, real help

You won't be talking to a bot. Our team helps you choose your shade, shows you how to wear it, and stays with you after delivery if you need anything.

Our hairdidi.com promise

If your order arrives damaged, defective or in the wrong shade, tell us within 48 hours of delivery and we'll replace it free of cost. Simple as that.

We're here for you

You come first.

Not sure about your shade, the fit or your order? A real person will help you, before you buy and after.

Free shipping Delivered in 5–7 working days Cash on Delivery Shade help on video call